Choosing a Stairlift Provider

When choosing which stairlift to purchase, a major factor you have to take into consideration is the person or company that is going to provide you with a reliable, safe and easy to use stairlift. To be sure you have the right supplier there are a few steps to take.

1. You must make sure the representative of the company that is going to supply your stairlift assesses your specific needs, as well as those of the staircase itself.
2. When they have fully assessed your needs, you must make sure you get a written quotation which includes the cost of the installation, rather than just an estimate. Whilst getting a quote, you should ask the representative whether you are exempt from paying VAT because it is a possibility that you will not need to pay it.
3. Ensure you have a written guarantee of when the stairlift is going to be installed by.
4. Ask what services are available with the stairlift and what guarantees come with the stairlift. This includes issues like a manned helpline which offers advice in case the stairlift breaks in any way.
5. Make sure you obtain a card including the personal details of the representative in case you think of anything else to ask at a later date.

DC Power Vs. AC Power

Stairlifts have been part of our lives for many years. This has resulted in them going through many necessary changes and updates in order to improve the quality of the product. One of these improvements was the introduction of the use of DC power rather than AC power. Direct current (DC) power enables the stairlifts to work using battery power packs rather than cables. Ultimately, DC power makes stairlifts safer and smoother to use, as well as all of the advantages listed below:

• Improves ride performance
• Ensures smoother starting and stopping of the stairlift
• Ensures the stairlift is maintenance free
• Saves money as the battery packs are inexpensive to replace
• Ensures the stairlift still works during a power cut which further means that you aren’t stranded half way up or down the stairs

Aftercare for Stairlift Users

When buying a stairlift, you should ensure that you have the correct service, support, repairs and warranties. These are important factors to consider when deciding which stairlift to choose and which stairlift supplier to buy the stairlift from.

Guarantees

Some stairlift companies offer guarantees. These are there to give customers, like yourself, the peace of mind that if anything goes wrong with the stairlift you have purchased, that the supplier will fix it free of charge for you.

Services

Your stairlift will need to be serviced once a year. Consequently, you should find out whether the stairlift supplier you are considering has someone available in your area that will be able to service your stairlift on a yearly basis.

Repairs

Repairs can end up being costly. This is one of the major reasons why you should ensure that your stairlift has a guarantee before purchasing it. If it does not have a guarantee, or the guarantee doesn’t cover a long enough period of time, you should consider what repair plans the stairlift suppliers are willing to put in place and at what cost to you.

Support

When you buy a stairlift you will want the peace of mind that the company who supplied you will the stairlift will give you the help and support you deserve. You should therefore ensure that the supplier offers a helpline which you can ring if you have a problem with your stairlift; someone available to fix your stairlift in case it breaks down; and someone that can service your stairlift regularly to ensure it is remains as safe and reliable as it was when you first bought it.